Cancel/Change Order
Welcome to Corefashionco. At Corefashionco, we understand that customers may occasionally need to modify or cancel an order after it has been placed. This Cancel / Change Order Policy explains the procedures, timelines, limitations, and conditions related to order cancellations and order modifications.
Please review this policy carefully before placing an order through our website.
By purchasing from Corefashionco, you agree to the terms outlined below.
1. Order Processing Time
Orders placed through Corefashionco are processed quickly to ensure efficient fulfillment and shipping.
Processing Schedule
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Detail |
Information |
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Handling Time |
1 Business Day |
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Order Cut-Off Time |
5:00 PM EST |
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Processing Days |
Monday – Friday |
Orders submitted after the daily cut-off time may begin processing on the following business day.
Because processing begins rapidly, cancellation or modification requests must be submitted as soon as possible after placing an order.
2. Order Cancellation Requests
Customers may request to cancel an order before the order has entered shipment preparation or carrier processing stages.
Cancellation requests are reviewed individually and approval depends on the order status at the time the request is received.
Eligible Cancellation Situations
Cancellation requests may be accepted if:
- The order has not been shipped
- Packaging has not been completed
- Carrier pickup has not occurred
- Fraud verification has not finalized processing
Once an order has entered fulfillment or shipment stages, cancellation may no longer be possible.
3. How to Request an Order Cancellation
To request a cancellation, customers should contact our support team immediately with the following information:
- Full name
- Order number
- Email address used during checkout
- Reason for cancellation
Contact Information
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Support Detail |
Information |
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Store Name |
Corefashionco |
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Support Hours |
8:00 AM – 7:00 PM EST |
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Support Days |
Monday – Saturday |
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Website |
Submitting a cancellation request does not guarantee cancellation approval.
Customers should wait for confirmation from our support team regarding cancellation status.
4. Approved Cancellations
If a cancellation request is approved before shipment processing begins:
- The order will be canceled
- Payment authorization may be reversed
- Eligible refunds will be issued to the original payment method
Refund processing timelines may vary depending on payment providers and financial institutions.
5. Cancellation After Shipment
Once an order has been shipped, transferred to a carrier, or marked for dispatch, cancellation requests generally cannot be completed.
Shipping providers may include:
- USPS
- UPS
- FedEx
If the order has already shipped, customers may need to follow the procedures outlined in our Return & Refund Policy after delivery.
6. Order Modification Requests
Customers may request modifications to eligible orders before shipment processing begins.
Possible order changes may include:
- Shipping address corrections
- Recipient name adjustments
- Product size updates
- Color changes
- Quantity adjustments
- Contact information corrections
Modification requests are not guaranteed and depend on inventory availability and fulfillment status.
7. Address Changes
Customers are responsible for ensuring shipping information is accurate during checkout.
If an incorrect shipping address is entered, customers should contact us immediately.
Address modifications may not be possible if:
- Shipping labels have already been generated
- Carrier processing has started
- Orders have been dispatched
Corefashionco is not responsible for delivery issues caused by incorrect customer-provided shipping information.
8. Product Availability During Changes
If a requested replacement item, size, or variation becomes unavailable during modification processing:
- The requested change may be denied
- Partial cancellation may occur
- Alternative options may be offered
- A refund may be issued if necessary
Inventory availability can change rapidly during high-demand periods.
9. Multiple Modification Requests
Frequent or repeated modification requests may delay processing and shipment timelines.
Corefashionco reserves the right to limit excessive order changes when operationally necessary.
10. Fraud Prevention & Security Review
For customer protection, certain cancellation or modification requests may require additional verification.
We may delay, deny, or review requests involving:
- Billing inconsistencies
- Suspicious account activity
- High-risk transactions
- Identity verification concerns
- Fraud prevention screening
These measures help maintain secure shopping operations for all customers.
11. Refused Deliveries
Customers should not refuse shipments without contacting our support team first.
Refused deliveries may result in:
- Return shipping fees
- Delayed processing
- Partial refund adjustments
- Additional carrier charges
Unauthorized refusal of shipments may affect refund eligibility.
12. Duplicate Orders
If duplicate orders are placed accidentally, customers should contact us immediately.
We will make reasonable efforts to cancel duplicate purchases before shipment processing begins.
However, duplicate orders already processed or shipped may need to follow standard return procedures.
13. Promotional & Sale Orders
Orders placed during promotions, clearance events, or limited-time sales may have additional cancellation or modification restrictions due to rapid fulfillment requirements.
Some promotional or final-sale items may not be eligible for changes once processing has begun.
14. International Orders
International orders may have limited cancellation or modification flexibility due to:
- Customs documentation requirements
- International carrier scheduling
- Export processing timelines
Customers should contact support immediately for assistance regarding international order changes.
15. Payment Authorization Holds
In some situations, canceled orders may temporarily appear as pending transactions or authorization holds depending on the payment provider.
These temporary holds are generally released according to the policies of the customer’s bank or payment institution.
Processing times vary by financial institution.
16. Communication Responsibility
Customers are responsible for monitoring email communications related to:
- Order confirmation
- Cancellation updates
- Modification approvals
- Shipment notifications
- Support responses
Please ensure that the email address provided during checkout is accurate and accessible.
17. Force Majeure
Corefashionco is not responsible for delays or inability to process cancellation or modification requests caused by circumstances beyond our reasonable control, including:
- Natural disasters
- Carrier disruptions
- System outages
- Government restrictions
- Severe weather events
- Cybersecurity incidents
- Labor interruptions
Operational timelines may be affected during such events.
18. Policy Violations
Corefashionco reserves the right to deny cancellation or modification requests that:
- Violate our policies
- Involve fraudulent activity
- Abuse customer service processes
- Present operational or security concerns
This helps maintain fair and secure operations for all customers.
19. Policy Updates
Corefashionco reserves the right to update or modify this Cancel / Change Order Policy at any time without prior notice.
Changes become effective immediately upon posting to the website.
Customers are encouraged to review this page periodically for updates.
20. Contact Us
If you need assistance regarding an order cancellation or modification request, please contact our support team.
|
Contact Detail |
Information |
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Store Name |
Corefashionco |
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Support Hours |
8:00 AM – 7:00 PM EST |
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Support Days |
Monday – Saturday |
|
Website |
Final Statement
Corefashionco is committed to providing clear communication and professional customer support regarding order cancellations and modifications. We strive to accommodate eligible requests whenever operationally possible while maintaining efficient fulfillment and delivery standards.
Thank you for shopping with Corefashionco.