FAQs

Welcome to Corefashionco. We’ve compiled answers to some of the most commonly asked questions regarding orders, shipping, returns, payments, products, and customer support to help provide a smooth shopping experience.

If you cannot find the information you need, please contact our support team for additional assistance.

General Questions

What is Corefashionco?

Corefashionco is an online fashion store specializing in stylish apparel including tops, cardigan dresses, and modern women’s fashion essentials designed for everyday wear and seasonal styling.

Where can I shop your products?

You can browse and purchase products directly through our official website:

Corefashionco Official Store

What products do you sell?

Our collections may include:

• Fashion tops
• Cardigan dresses
• Casual apparel
• Seasonal fashion pieces
• Trend-inspired clothing

Product availability may change based on inventory and seasonal releases.

Ordering Questions

How do I place an order?

To place an order:

1. Browse products on our website
2. Select your preferred size or variation
3. Add items to your cart
4. Proceed to checkout
5. Enter shipping and payment information
6. Confirm your purchase

Once payment is approved, you will receive an order confirmation email.

Can I change or cancel my order?

Yes, order cancellation or modification requests may be possible before processing or shipment begins.

Possible changes may include:

• Shipping address updates
• Size changes
• Product modifications
• Order cancellations

Because orders are processed quickly, customers should contact us immediately after placing an order.

Once an order has shipped, cancellation may no longer be available.

How can I contact support about my order?

Customer Support Information

Shipping Questions

How long does shipping take?

Estimated delivery timelines are:

Delivery times may vary depending on destination, carrier operations, weather conditions, and seasonal demand.

What is your shipping fee?

We currently offer a flat-rate shipping fee.

Shipping charges are displayed during checkout before payment is completed.

What time is the order cut-off?

Orders placed before 5:00 PM EST on business days are generally processed the same day.

Orders submitted after the cut-off time may begin processing on the following business day.

Which shipping carriers do you use?

We work with trusted shipping providers including:

• USPS
• UPS
• FedEx

Carrier selection may vary depending on destination and operational availability.

Will I receive tracking information?

Yes. Once your order ships, you will receive a shipping confirmation email containing tracking details.

Tracking updates may take up to 24–48 hours to become active after shipment confirmation.

Do you ship internationally?

Shipping availability may vary depending on destination and carrier coverage.

International customers may be responsible for:

• Customs duties
• Import taxes
• Local processing fees
• Regulatory charges

These fees are determined by local authorities and are not controlled by Corefashionco.

Returns & Refunds Questions

What is your return policy?

We accept eligible returns within 60 days of delivery.

Returned items must generally be:

• Unused
• Unworn
• In original condition
• Returned with original tags when applicable

Additional return conditions may apply.

How long do refunds take?

Approved refunds are generally processed within 12 business days after the returned item has been received and inspected.

Processing timelines may vary depending on payment providers and financial institutions.

Do you charge restocking fees?

No. Corefashionco does not charge restocking fees for approved returns.

What if I receive a damaged or incorrect item?

If your order arrives damaged, defective, or incorrect, please contact us promptly with:

• Your order number
• Photos of the item
• Photos of the packaging
• Description of the issue

Our support team will review the situation and assist with an appropriate resolution.

Can I exchange an item?

Exchange availability depends on inventory and order status.

In some situations, exchanges may be handled through a return-and-reorder process.

Please contact support for assistance regarding exchange requests.

Payment Questions

What payment methods do you accept?

Corefashionco currently accepts:

Available payment methods may vary depending on customer location or device compatibility.

Is checkout secure?

Yes. We use secure payment processing technologies and trusted payment providers to help protect customer information and transactions.

Security measures may include:

• Encrypted checkout sessions
• Secure payment gateways
• Fraud monitoring systems
• Transaction verification

Why was my payment declined?

Payments may fail or be declined for several reasons, including:

• Insufficient funds
• Incorrect billing information
• Bank authorization failure
• Payment provider restrictions
• Security verification issues

Customers should contact their payment provider for additional information if a transaction cannot be completed.

Product Questions

How do I choose the correct size?

We recommend reviewing product descriptions and size information carefully before purchasing.

Sizing may vary depending on:

• Product design
• Material
• Fit style
• Collection type

If you need additional sizing assistance, please contact our support team.

Will product colors look exactly the same in person?

We strive to display product colors as accurately as possible.

However, actual colors may vary slightly due to:

• Screen settings
• Device displays
• Lighting conditions
• Photography variations

Are your products true to description?

We work to ensure that product descriptions, images, and specifications are accurate and updated regularly.

However, minor variations may occasionally occur due to manufacturing, photography, or display differences.

Account & Website Questions

Do I need an account to place an order?

Account requirements may vary depending on checkout availability.

Customers may be able to complete purchases using guest checkout if offered at the time of purchase.

Is my personal information protected?

Yes. Customer privacy and data protection are important to us.

We use reasonable security measures to help safeguard customer information and maintain secure website operations.

For additional details, please review our Privacy Policy.

What should I do if I entered the wrong shipping address?

Please contact us immediately if you notice an address error after placing an order.

Address changes may not be possible once shipment processing begins.

Technical Support Questions

The website is not working properly. What should I do?

If you experience technical issues, try:

• Refreshing the page
• Clearing browser cache
• Using another browser
• Trying another device
• Checking your internet connection

If issues continue, please contact our support team.

I did not receive my order confirmation email.

Please check:

• Spam or junk folders
• Promotions tabs
• Email filtering settings

If you still cannot locate your confirmation email, contact support for assistance.

Customer Support

If you have additional questions that are not answered here, our support team is available to assist you.

Contact Information

Policy Updates

Corefashionco reserves the right to modify or update this FAQ page at any time without prior notice.

Customers are encouraged to review this page periodically for the latest information regarding our policies, services, and procedures.

Final Statement

At Corefashionco, we are committed to providing a professional, transparent, and customer-focused shopping experience. We appreciate your trust and strive to ensure that every order, interaction, and support request is handled with care and efficiency.

Thank you for shopping with Corefashionco.