Return & Refund Policy

Thank you for shopping with Corefashionco. We value customer satisfaction and strive to provide a fair, transparent, and reliable return and refund experience for every purchase.

This Return & Refund Policy explains the conditions, timelines, and procedures related to returns, exchanges, refunds, damaged items, and non-returnable products purchased from Corefashionco.

By placing an order through our store, you agree to the terms outlined in this policy.


Return Eligibility

We accept eligible returns within 60 days from the date your order is delivered.

To qualify for a return, items must meet the following conditions:

  • Unused and unworn
  • In original condition
  • Free from stains, odors, or damage
  • Returned with original tags and packaging when applicable
  • Accompanied by proof of purchase or order confirmation

We reserve the right to refuse returns that do not meet these eligibility standards.


Return Window

Return Type

Eligibility Period

Standard Returns

Within 60 Days of Delivery

Damaged or Defective Items

Report as Soon as Possible

Incorrect Items Received

Report as Soon as Possible

Returns requested after the 60-day return period may not be accepted.


Refund Processing Timeline

Once your returned item is received and inspected, we will notify you regarding the approval status of your refund.

Approved refunds are generally processed within 12 business days back to the original payment method.

Refund Timeline Overview

Refund Stage

Estimated Time

Return Request Review

1–3 Business Days

Return Transit Time

Varies by Carrier

Inspection & Approval

1–5 Business Days

Refund Processing

Up to 12 Business Days

Please note that financial institutions or payment providers may require additional processing time before funds appear in your account.


No Restocking Fees

Corefashionco does not charge any restocking fees for approved returns.

Customers will receive refunds for eligible returned merchandise according to the terms outlined in this policy.


Eligible Return Reasons

Customers may request returns for qualifying items in situations including:

  • Incorrect size received
  • Wrong item shipped
  • Damaged or defective product
  • Product arrived significantly different from the order
  • General dissatisfaction within the eligible return window

All returns remain subject to inspection and approval.


Non-Returnable Items

Certain items may not be eligible for return due to hygiene, safety, customization, or promotional limitations.

Non-returnable items may include:

  • Final sale products
  • Gift cards
  • Personalized or custom-made items
  • Worn or washed merchandise
  • Items missing original tags
  • Products returned in unsellable condition

If an item is marked as non-returnable at the time of purchase, that designation will apply to the order.


Condition of Returned Items

Returned products must be carefully packaged to avoid damage during return transit.

Returned items showing signs of:

  • Excessive wear
  • Alteration
  • Improper handling
  • Missing components
  • Intentional damage

may be rejected or partially refunded depending on the item condition.


How to Request a Return

To initiate a return request, customers should contact our support team with the following information:

  • Full name
  • Order number
  • Email address used for purchase
  • Reason for return
  • Photos of the item if damaged or incorrect

Contact Information

Support Detail

Information

Store Name

Corefashionco

Email

support@corefashionco.shop

Support Hours

8:00 AM – 7:00 PM EST

Support Days

Monday – Saturday

Website

Corefashionco Official Store

Our support team will provide return instructions after reviewing the request.

Please do not send returns without authorization, as unauthorized returns may not be processed properly.


Return Shipping

Customers may be responsible for return shipping costs unless:

  • The wrong item was shipped
  • The item arrived damaged
  • The product is defective
  • The return was caused by our error

Shipping charges paid during the original checkout process are generally non-refundable unless otherwise required by law.

We recommend using a trackable shipping method when returning merchandise, as Corefashionco is not responsible for packages lost during return transit.


Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or incorrect, please contact us promptly with supporting photos.

Information requested may include:

  • Order number
  • Photos of the item
  • Photos of the packaging
  • Description of the issue

After review, we may offer:

  • Replacement shipment
  • Refund approval
  • Store credit
  • Alternative resolution when appropriate

Claims for damaged or incorrect items should be submitted within a reasonable timeframe after delivery.


Exchanges

At this time, exchanges may be handled through a return-and-reorder process depending on inventory availability.

If you need a different size, color, or style, please contact our support team for assistance.

Exchange eligibility remains subject to:

  • Product availability
  • Item condition
  • Return approval

Refund Methods

Approved refunds will be issued to the original payment method used during checkout whenever possible.

Depending on the payment provider, refunds may appear as:

  • Original transaction reversal
  • Account credit
  • Bank refund
  • Payment provider balance adjustment

Corefashionco cannot alter refund destination methods once processing has begun.


Late or Missing Refunds

If you have not received your refund after the processing period:

  1. Check your bank account again
  2. Contact your credit card company
  3. Contact your payment provider
  4. Verify processing timelines with your financial institution

If you still require assistance, please contact us at support@corefashionco.shop.


Order Cancellations

Customers may request order cancellations before shipment processing begins.

Once an order has been processed or shipped, cancellation requests may no longer be possible.

To request cancellation, contact our support team as soon as possible after placing the order.


Refused Deliveries

If a shipment is refused without prior authorization:

  • Return shipping charges may apply
  • Original shipping fees may not be refundable
  • Refund amounts may be adjusted accordingly

Unauthorized refusal of delivery can delay refund processing.


Fraud Prevention & Abuse

To maintain a fair shopping environment, Corefashionco reserves the right to:

  • Deny fraudulent return requests
  • Limit excessive return activity
  • Request additional verification
  • Refuse returns that violate policy terms

This helps protect both customers and our business operations.


International Returns

International customers are responsible for complying with local customs and shipping regulations when returning products.

International returns may involve:

  • Customs documentation
  • Carrier fees
  • Import/export processing
  • Additional transit times

Refund amounts generally do not include customs duties or import taxes paid to local authorities.


Processing Delays

During peak seasons, holidays, or high-volume sales events, return and refund processing times may be extended.

Examples include:

  • Black Friday
  • Cyber Monday
  • Christmas season
  • New Year holidays
  • Promotional events

We appreciate your patience during busy operational periods.


Policy Updates

Corefashionco reserves the right to modify or update this Return & Refund Policy at any time without prior notice.

Changes become effective immediately upon posting to our website.

Customers are encouraged to review this page periodically for updates.


Final Statement

At Corefashionco, we are committed to providing a professional and customer-focused shopping experience. Our goal is to make returns and refunds as clear, fair, and efficient as possible while maintaining product quality standards for all customers.

We appreciate your trust and thank you for choosing Corefashionco.